LifeKeys® Services

Because life doesn’t always go as planned.

No matter how well you plan, unexpected challenges arise. When they do, help
and support are nearby — thanks to LifeKeys® services from Lincoln Financial Group.

Your life and accidental death and dismemberment (AD&D) insurance policies include access to a wide range of services to help you and your loved ones navigate life’s most important matters.

LifeKeys services include:

Discounts on shopping and entertainment

GuidanceResources® includes 24/7 online access to the Working Advantage discount network. You can save up to 60% on a variety of products and services, including electronics, health and fitness, Broadway shows, and much more. Discounts are also available in the GuidanceNow mobile app, available in the Apple App Store and on Google Play.

Help with important life matters

You’ll find support tools and advice on a wide range of topics, including legal, financial, family, and career, on GuidanceResources online. Stay in the know on matters that impact your personal and professional life.

Protection against identity theft

Identity theft is widespread, and everyone is vulnerable. LifeKeys includes an online resource for information that can help you recognize and prevent identity theft — and restore your good name should your identity be compromised.

Online will preparation

Creating a will allows you to make vital decisions ahead of time, including naming a guardian for your children or designating who will receive your property and assets after you pass away. Without a will, state officials will distribute your estate. EstateGuidance® offers a secure, efficient way to create and execute a will so you can rest easy knowing you’ve planned ahead for your family.

Guidance and support for your beneficiaries

LifeKeys is a comprehensive program that offers resources to help your loved ones address a range of common concerns should they experience a loss. Services include grief counseling, financial and legal advice, and support when coping with the challenges of day-to-day life. 

Help, guidance, and support for beneficiaries following a loss

The emotional impact of losing a loved one can be deep and long-lasting. All too often, financial or legal issues can add to the stress. LifeKeys services can be a welcome resource for your beneficiaries.

Your beneficiaries will have access to six in-person sessions for grief counseling, legal or financial information, and unlimited phone counseling. Services are available for up to one year after a loss.

Grief counseling — advice, information, and referrals on:

  • Coping with loss
  • Memorial planning information
  • Stress, anxiety, and depression
  • Concerns about family, including children and teens

Legal support — access to legal information on:

  • Estate and Probate Law
  • Social Security survivor and child benefits
  • Real estate transactions
  • Important documents for beneficiaries

Financial services — online resources and advice from financial specialists on:

  • Estate planning
  • Bankruptcy
  • Budgeting
  • Investments
  • Overcoming debt

Help with everyday life — comprehensive information on:

  • Finding child care or elder care
  • Financing a home
  • Moving and relocation
  • Making major purchases
 

Access LifeKeys services. Visit GuidanceResources.com, download the GuidanceNow mobile app, or call 855-891-3684.

First-time users: enter web ID: LifeKeys.

LifeKeys Services Flyer